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07-22-2015 08:37 AM
Hello, some months ago, integration stop working due to MSFT KB3002657. KB was removed and the problem "fixed".
Now all RPD users stop connecting using domain credentials. I removed the integration and did it again.
This problem started 2 days ago, microsoft released a KB3079904 for servers and clients, but I removed and the problem persists. Do you think there is a relation?
Is anyone experiencing this problem?
Thanks in advance.
Solved! Go to Solution.
Accepted Solutions
07-30-2015 08:41 AM
Your system is completely unsupported due an outdated software version.
You can always pay per incident to receive support
Replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-22-2015 10:09 PM
It's always useful to provide some basic information like the currently used software version
I suggest you contact your Polycom reseller so they can have a look at the CMA logs
Replied from a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-23-2015 08:30 AM
OK
I'm PLCM integrator, and my premier is inactive, this is why I didn't contact support.
CMA 4000
6.0.1.ER10
HW: rev B
Win Srv 2008 R2 Std
So now I checked "unlock user" on my local users and it worked.
But on domain user the chekbox is disabled. Despite my account is not locked, cause I'm logged on, I cheked unlock user on AD.
07-30-2015 08:07 AM
Alright, I quit trying to logon with AD credentials, so I removed directory integration.
Now I can't define some e164/h323 Ids: "duplicate alias".
Why PLCM sucks this much? Trying to convince bosses to change to Cisco.
07-30-2015 08:41 AM
Your system is completely unsupported due an outdated software version.
You can always pay per incident to receive support
Replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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