The default mode of the DMA is to use Routing mode . Can you try using Direct mode ?
Regards, Karthik Sivaram
Please remember to "Kudo" a post that helped you and / or "Accept as Solution" if it solves your issue.
This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.