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- Re: CMA: **Error**: Can't get NonStandardID
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01-02-2015 04:51 AM
Gretings.
This morning, after all the new year parties, I realize that cannot login with my CMA Desktop. I checked the Monitor View and No One was registered.
The attachment shows the error in the logs, and some other info. I am not acquainted with NSM errors, I don't know what or where to check, will preciate your help.
Solved! Go to Solution.
Accepted Solutions
01-02-2015 08:48 AM
Finally, we realize that the SQL DB didn't have free disk space. After deleting some files, the clients started to register.
01-05-2015 12:36 AM
Hello Jorge,
welcome back to the Polycom Community.
The NonStandar
I can only advise you for future reference to always include all details like currently used software version of all devices involved and how you are trying tor register the end points.
I am fully aware that this has nothing to do with your actual problem but gives us and others an idea what infrastructure is in the field.
Looking at some of your screenshots you are still using a GA version of CMA 5.5 with no patches or updates. I would strongly suggest to work with your reseller to bring this CMA to at least the latest patch level.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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