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04-28-2012 02:19 AM
Hi All!
We have:
CMA 4000 ver. 6.0.1.2
HDX 7000 ver. 3.0.4_ne
PTC ver. 1.4.0 - paired with HDX
PTC is not marked in CMA EP Monitor View nor shown in Peripherals view.
Any Suggestions?
Solved! Go to Solution.
Accepted Solutions
05-03-2012 01:15 AM
Investigating the issue I could understand that the peripherals are shown only when HDX operates in dynamic management mode. This is not described in the operation documents.
04-28-2012 08:40 AM
Sorry if this is obvious but it's worth a try. Have you deleted the HDX from the EndPoint Monitor View and let CMA refind it? (5 minutes or so)... Wondering if that will help it re-learn about the HDX (and it's peripherals...
Gary M
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