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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-08-2012 10:57 AM

HP Recommended

I have defined sites, site-links and a network cloud on my CMA4k. When I review individual CDRs I can see jitter and drop counters greater than zero yet site and site-link statistics report show nothing. Where do I need to start troubleshooting this? We're using the local database with reporting internal to the CMA on 6.0.3.ER9.

2 REPLIES 2

‎11-09-2012 01:04 AM

HP Recommended

Charlie,

 

Site Link Statistics (as well as Site Statistics) shows data only for "currently active calls" (from the on-line help). So: No calls - nothing to show.

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‎11-09-2012 06:59 AM

HP Recommended

If I review quality details of HDX units in calls at present then go to the reports I don't see anything. Here's the strange thing though. If I run an End Point Usage Report my call times seem to indicate I have a timezone problem. I have checked the units and the CMA, both have the correct time and are using a time sync source that is functioning. Could this be my problem?

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