Plantronics + Polycom.
Now together as
Hello all,I have problems with a CMA in cluster and a esxternal database.
I try to explain what is the isuue.
First I look for the endpoint by IP.
When I see it I delete from the list.
I look again for it by IP.
I don´t see the endpoint by IP.
I´m looking by alias and the same , i don´t see the device.
I try to add a new device in monitor view/endpoints.
It is a SX10 CISCO I use a other device type.
put the old IP and push find:
this is the answer : The device type is not supported for the find operation. You can continue to add the device manually, or click Cancel to exit the process.
I continue manualy
I put the SIP uri, H323 and E164, all that is new for this IP adress.
In capabilities I uncheck IP(H323 and check IP(SIP).
And when push add. this is the message:
"Failed to Save Information: Failed to Modify the Gatekeeper. This alias is registered to another endpoint."
If I looking for the new dial string, name I don´t find the device
but If put the IP we found the IP with the old configuration.
How can I make a reset of the database connection, can I stop the service?
Thanks in advance.