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‎05-11-2013 03:48 AM

HP Recommended

Hi there,

 

I just upgraded my CMA4000 6.0.1 version to 6.2.0 but now the device is frozen at that point:

 

WARNING: DO NOT POWER OFF THE CMA SERVER The Polycom CMA is currently upgrading...

Thu May 09 16:36:47 EEST 2013 runUpgrade: decrypting file Thu May 09 16:39:09 EEST 2013 runUpgrade: extract zip file Thu May 09 16:39:21 EEST 2013 runUpgrade: starting upgrade process Thu May 09 16:39:21 EEST 2013 runUpgrade: Forcing redundant to local database Thu May 09 16:39:21 EEST 2013 runUpgrade: task completed 2013/05/09 16:39:22:408 Installed version: CMA-upgrade_6.0.1.0-79420 2013/05/09 16:39:22:408 Patch name: CMA-upgrade_6.2.0.0-99277 2013/05/09 16:39:22:408 Installing patch# 6099277 - CMA-upgrade_6.2.0.0-99277 2013/05/09 16:39:22:439 Upgrade from CMA-upgrade_6.0.1.0-79420 to CMA-upgrade_6.2.0.0-99277 allowed. 2013/05/09 16:39:22:486 PATCH_DEFINITION --- CMA-upgrade_6.2.0.0-99277 2013/05/09 16:39:22:549 COPY_FILE --- Preserving JBoss Security Settings 2013/05/09 16:39:22:611 EXEC_BATCH --- Unzip binaries, Disable CMA Services 2013/05/09 16:39:22:830 STARTING PREUPGRADE RELEASE 2013/05/09 16:39:22:840 Decompressing files 2013/05/09 16:40:02:530 Preupgrade: Installing PlcmRunOnceService into D:\CMA\common\bin 2013/05/09 16:40:03:580 Disable services 2013/05/09 16:40:03:670 Finished preupgrade 2013/05/09 16:40:03:690 Rebooting server 2013/05/09 16:40:06:052 COPY_FILE --- Preparing run once service 2013/05/09 16:40:06:130 COPY_FILE --- Copying security file 2013/05/09 16:40:06:193 DOS_CMD --- Scheduling remove old postgres jar for next reboot. 2013/05/09 16:40:06:271 SERVER_REBOOT --- Directive to Patch.exe to reboot when done 2013/05/09 16:40:06:302 Patch completed. 2013/05/09 16:40:06:302 Server restarting. Please login again.

 

Consequently, I cannot use Web Interface.

 

 

I am trying to connect via console to reset factory default, however console do not answer.

I do not even have  DVD which comes with the system.

 

Any suggestion are very welcome.

 

Thank You

Kind Regards

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