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‎08-23-2013 07:59 AM

HP Recommended

Hello,

 

I have RMX 2000 & RSS 4000. Both of them are registered to RPRM via SIP. And I have configured RMX room which has connection with RSS4000 and immediate recording settings with livestreaming option.

 

When I dial in room and 2 or 3 participants came into room, I am trying to share content. We can all see the content on our conferencing devices, computers and etc. but in RSS live stream, we can not see content. RSS does not show content in live streaming or VOD.

 

What can cause that problem?

There is no firewall between RSS and RMX. In direct connection to RSS 4000, I can see the content.

 

 

 

 

1 REPLY 1

‎08-23-2013 06:37 PM

HP Recommended

Is the content showing up in the recording on the RSS ?  If not (Video only) then you might want to check the VRR for what mode you are running the recording in.   Also, you might check what was set for content protocol on the RMX.  

 

Good luck,

 

Gary M

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