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Can't Upload IVR Prompt Set to DMA

Highlighted
Visitor

Can't Upload IVR Prompt Set to DMA

Hi,

 

i have issues to upload my own IVR Promt Set to DMA Version 6.4. I always get the error "The uploaded archive does not contain a supported manifest file."

 

I read all KB articles but nothing helpful.

 

This is my MANIFEST.MF File:

AppName: dma7000
Format: PCM 16Khz 16bit Mono
Language: english
Promptset: test

 

Anybody who could help?

 

Thanks

Marc

Message 1 of 4
3 REPLIES 3
Highlighted
Occasional Contributor

Re: Can't Upload IVR Prompt Set to DMA

Hi,

 

I have that same issue.

I want to change General_slide.jpeg in DMA 6.4

When I try to upload zip file I have that same warning: "The uploaded archive does not contain a supported manifest file."

 

Do you have any idea?

Thanks

Michal

Message 2 of 4
Highlighted
Polycom Employee & Community Manager

Re: Can't Upload IVR Prompt Set to DMA

Hello both,

welcome to the Polycom Community.

Can you ensure line has a new line char ?

 

DMA_NewLine.PNG

 

should be

 

DMA_NewLine2.PNG

 

If the above fails please open a new case and quote DMA-16749 / IE-15615

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

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Message 3 of 4
Occasional Contributor

Re: Can't Upload IVR Prompt Set to DMA

Hi Steffen,

 

Sorry for late feedback.

Unfortunately, it wasn't help.

 

Could you be so kind and tell me where I can download  adhoc-video-6.4 zip file?

I have only adhoc-video-6.0.4.149687.zip file from polycom community.

I just make changes in manifest file as you wrote and renamed file from adhoc-video-6.0.1 to adhoc-video-6.4.

Maybe this is the reason why I can't upload all ziped file?

 

THX

Michal


@SteffenBaierUK wrote:

Hello both,

welcome to the Polycom Community.

Can you ensure line has a new line char ?

 

 

 

should be

 

 

 

If the above fails please open a new case and quote DMA-16749 / IE-15615

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


 

 

 

 

 

 

 

 

 

 

 

 

Message 4 of 4