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Change RSS4000's Welcome Message

Mike_Rosoft
Advisor

Change RSS4000's Welcome Message

Does anyone know how to change (or exchange) the RSS4000 IVR's Welcome Message?

And how to delete them again to resore to the original message?

 

I keep getting invalid Wav-format although I use the specified PCM/16bit/16kHz/mono-settings.

Thanks in advance,

Michael

Message 1 of 5
4 REPLIES 4
JenBarryPVCM
Polycom Employee

Re: Change RSS4000's Welcome Message

Hi Mike,

 

Were you able to get this figured out? 

 

Please let me know.

 

Thanks

Jen Barry

 

Product Marketing, RSS4000

Message 2 of 5
Mike_Rosoft
Advisor

Re: Change RSS4000's Welcome Message

Hi Jen,

 

No, unfortunately. I have tried almost every Mac and Windows program.

Even with Audacity.

Today I tried to change the background.

The logo (png) worked, but the BMP did not (both created with Photoshop CS5).

Could you be so kind as to advise me, for instance what programs you are using to create both audio and video files for customisation?

Thanks in advance and kind regards,

Michael

Message 3 of 5
Mike_Rosoft
Advisor

Re: Change RSS4000's Welcome Message

Anyone?

Message 4 of 5
Alex481591
Visitor

Re: Change RSS4000's Welcome Message

Same question

Message 5 of 5