Hi ALL ,
I am currently having a issue from Tandberg VC system call to Polycom Rss 4000 .
I have create a Virtual Meeting Room on my RSS appliance , the dialing code is 10.10.52.11##2100 , i am able to call in to this meeting room using Polycom HDX appliance , how ever when i try the same dialing format at Tandberg , it was rejected .
is the any other dialing Format for Tandberg VC system ?
awaiting your reply
I think you can use dialing format like that:
Do you have any gatekeeper?
yes... It seems the RSS doesn't understand a dialing format with @, but Tandverg endpoint can't use ## in the dialing string.
In that case, you have two ways:
1) Use "Dial out to record" feature in the RSS's web-interface.
2) Deploy in your network H323 gatekeeper (Polycom DMA, Cisco VCS, etc) and use only number in dial string
Thanks , for ur advise , you are correct , tandberg does not understand ## , it will onli understand on @ ,
i will go try for method 1 , to send a dial up from the rss 4000 to tandberg .
for method 2 , i am not able to test it , as my current deployment does not have gatekeeper and dma .