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DMA 7000 Upgrade to 6.2

Occasional Visitor

DMA 7000 Upgrade to 6.2

Hello.
 
Can't activate DMA7000 version 6.2. On the website www.polycom.com in the activation section, enter the serial number appear on all versions except the lines 6.2. When you see a line with version 6.2?
 
Thank you!
 
 
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1 REPLY 1
Polycom Employee & Community Manager

Re: DMA 7000 Upgrade to 6.2

Hello Cliffs,

welcome to the Polycom Community.

The software was released over the Christmas Holidays so the system may still be upgraded. Simply call support and they should be able to help you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2