Hello Meraj,
welcome to the Polycom Community.
Did you check the Polycom RealPresence DMA 7000 System Operations Guide as this covers in a whole section the different types of Upgrade Procedures?
Usually your Polycom reseller should be able to advise you if this is outside your own comfort zone and they should always be able to offer you professional services via Polycom in addition.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
