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DMA - ID ROOM

Saulo Correa
Occasional Advisor

DMA - ID ROOM

HI, Good Morning.

 

I with difficulty in some conference rooms IDs. Some rooms are dialed created pigeon peas work perfectly, others are not working.It was conferred the rooms profiles and also made comparisons, some the difference is only room id.

Can anyone help me why this is happening?

Thank you.


infrastructure:

DMA - v6.0.2
Resource Manager - V8.3.0
2 Rmxs 2000 - v7.8.0

 

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1 REPLY 1
simons
Polycom Employee

Re: DMA - ID ROOM

I am not sure I know what pigeon peas are, but I would look at the DMA call events under the call history report to see why the call failed. You can always open a TAC case and supply your DMA logs and let us help determine the root cause.

 

S.

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