cancel
Showing results for 
Search instead for 
Did you mean: 

DMA VMR Reset Delay

Highlighted
Occasional Contributor

DMA VMR Reset Delay

Hi all,

 

When creating a VMR on the DMA and selecting a created Conference Template to utilise a conference profile on the RMX's you have the option to have the conference terminated when 1 participant remains in the conference on the RMX.

 

This option is not available in the standard conference templates on the DMA.

 

The problem we are experiencing, once a conference is terminated, the DMA takes up to 55 seconds to reset the VMR and then users can dial back into the same VMR number.

 

Previously when the VMR Meeting Room was hosted on the RMX with the CMA4000 Solution, a conference was terminated and then a user was able to dial back into the VMR with no delay.

 

Please can anyone advise if there is a flag or a setting on the DMA so that a terminated VMR can be recreated when it has been terminated? This is very frustrated for users as they have to wait 55 seconds before they can dial back into a terminated VMR.

 

Current DMA Version: 6.4.1_P7_Build_241688

RMX 1500 Version: 8.5.12.39

 

Kind Regards,

Message 1 of 2
1 REPLY
Polycom Employee

Re: DMA VMR Reset Delay

Hello LeRoux,
Have you checked with the following option on the the RMX ?

Conference Profiles >Auto Terminate >Before First Joins
Regards,
Karthik Sivaram

Please remember to "Kudo" a post that helped you and / or "Accept as Solution" if it solves your issue.

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.

Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2