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DMA7000 VMR Password Not Being Set

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DMA7000 VMR Password Not Being Set

I have a DMA running 6.1 and have VMRs built for our Immersive end-points. We also have the the ability for outside people to dial in audio-only, so would like to set a PIN for these VMRs (or at the least an entry tone). When I modify the VMR and put either a password on the "General Info" tab (for the user) or on the Chairperson or Conference password on the "Conference Passcodes" tab and then dial-in, I do not get prompted for a PIN.

 

Likewise, If I "Manage Conf Rooms", check the "Conference Passcode" box and enter a PIN, I still do not get prompted.

 

I'm new to Polycom so very well may be missing something simple.

 

Thanks!

 

Mike.

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Re: DMA7000 VMR Password Not Being Set

Make sure the Conference IVR in the RMX for that profile/template is set to request the password.   By default, IVR is not configured to request the password.

 

Just a couple check boxes in there...

 

Good luck,

 

Gary M

Wanna' Test your H.323 System? (71.14.2.157 or 71.14.2.158)
cb157.miyakawa.us and cb158.miyakawa.us
www.miyakawa.us
www.codecsidekick.com

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Respected Contributor

Re: DMA7000 VMR Password Not Being Set

Make sure the Conference IVR in the RMX for that profile/template is set to request the password.   By default, IVR is not configured to request the password.

 

Just a couple check boxes in there...

 

Good luck,

 

Gary M

Wanna' Test your H.323 System? (71.14.2.157 or 71.14.2.158)
cb157.miyakawa.us and cb158.miyakawa.us
www.miyakawa.us
www.codecsidekick.com

View solution in original post

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Re: DMA7000 VMR Password Not Being Set

Thanks! That did it!

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