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Downgrade RMX 1500 of 8.2 to 8.1.7

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Occasional Contributor

Downgrade RMX 1500 of 8.2 to 8.1.7

Hi,

Someone has downgrade the RMX 1500 from 8.2 to 8.1.7, I tried but after the firmware is up, appear a message that tellme that is not possible, i tried several times, and backo to default settings the RMX, Standard and comprhensive reset, but I can't downgrade.

Regards.

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3 REPLIES 3
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Occasional Visitor

Re: Downgrade RMX 1500 of 8.2 to 8.1.7

que dice el chero!!!

Message 2 of 4
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Occasional Contributor

Re: Downgrade RMX 1500 of 8.2 to 8.1.7

Q hondas pues, coenctate a Skype.

Message 3 of 4
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Polycom Employee & Community Manager

Re: Downgrade RMX 1500 of 8.2 to 8.1.7

Hello all,

welcome to the Polycom Community.

Could you kindly keep the communication in English please?

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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