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External dial in with VBP-ST box

YashPal
Valued Contributor

External dial in with VBP-ST box

Hi All,

 

We have just add a  VBP ST box in our video picture but we are not get dial in from external party(internet).we are susscessfullly to produce a dial out call.

 

please advice

 

Regards

 

Yashpal

BR
Yash
Message 1 of 6
5 REPLIES 5
TWerle
Visitor

Re: External dial in with VBP-ST box

VBP-E:

Only allow internal registrations (LAN), it is also your H.323 Gateway (When CMA understands that the calls has a external IP address as destination, the call will get forward to you your VBP-E LAN address then VBP will send the call via WAN address). It also allows external H.323 calls from the WAN side to pass-thru, and ONLY h.323 protocols, nothing else.

 

VBP-S:

Allows EXTERNAL endpoints or CMA-D log-in / register with their username/password thru the WAN side (When VBP-S receives the registration request, it forwards the registration to CMA, CMA will do the authentication allowing the device to get thru). 

VBP-S will NOT allow external IP calls from unregistered devices, that is VBP-E work.

 

I hope this helps.

Message 2 of 6
YashPal
Valued Contributor

Re: External dial in with VBP-ST box

so how could we get register the far end site??could you let me know the steps to get the register far end party end point??

 

Regards

 

Yashpal

BR
Yash
Message 3 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: External dial in with VBP-ST box

Hello YashPal,

 

TWerle has already outlined the basic functionalities of a VBP-E in comparison with a VBP-ST.

 

What End Point is trying to dial into your Network?

 

Once you can answer this I strongly recommend to read and follow up the advise given within the System Configuration Guide which can be found => here <= depending on the VBP used and the Endpoint you are attempting to implement.

 

Your Polycom reseller should be able to support you on this installation or Polycom professional services offer implementations in addition.

 

Best Regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
YashPal
Valued Contributor

Re: External dial in with VBP-ST box

they are having Life size endpoint.

 

Regards

 

Yashpal

BR
Yash
Message 5 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: External dial in with VBP-ST box

Yashpal,

 

did you follow up this:

 

 I strongly recommend to read and follow up the advise given within the System Configuration Guide which can be found => here <= depending on the VBP used and the Endpoint you are attempting to implement.

 

Your Polycom reseller should be able to support you on this installation or Polycom professional services offer implementations in addition.

 

I cannot see that you answered above in your reply.

 

Best Regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6