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How to call meeting room in RMX 4000 from CloudAXIS portal?

Kushal
Occasional Advisor

How to call meeting room in RMX 4000 from CloudAXIS portal?

Hi All,

 

We have recently installed CloudAXIS. We have problem dialing to the bridge meeting room from the CloudAXIS using Join Bridge option?

 

How to address this problem?

 

 

Thanks for your time.

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2 REPLIES 2
YashPal
Valued Contributor

Re: How to call meeting room in RMX 4000 from CloudAXIS portal?

what dial pattren you are using to call to bridge?

 

are you inivited any participate from internet(b2b)?

 

Cloud axis have some limitation to get dial in from limited public domains

 

BR

Yash Pal

BR
Yash
Message 2 of 3
simons
Polycom Employee

Re: How to call meeting room in RMX 4000 from CloudAXIS portal?

I believe the Join Button uses the API command set specifically for DMA. DMA virualizes the meeting rooms for all your MCU resources. If one MCU is not available, the DMA has some internal logic to place the call on another meeting room on another MCU automatically. 

 

However, you still can join a meeting room on the RMX by specifying the RMX prefix and the RMX meeting room conference ID. This call type is processed by the DMA dial rule for service prefixes instead of the one for conference IDs. I would strongly recommend against this and move the RMX meeting room to a DMA VMR. 

 

S.

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