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How to disable quarantine feature on DMA

Occasional Contributor

How to disable quarantine feature on DMA

Hi Polycom Community,

 

We have complains from most of the users that they cannot make or receive calls after successful login on the CMA desktop.

We found out that these users are quarantined on the DMA that is why they cannot make or receive calls. We need to manually unquarantined the users/endpoints from the DMA. Is there a way to control this or configure the DMA to disable the quarantine feature?

 

Regards,

Ace

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Re: How to disable quarantine feature on DMA

Hi ,

 

In DMA go to Admin->Call Server->Registration Policy.  When Noncomplient option change quarantine registration to accept registration . 

 

All endpoint will goto accept registration.

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