I have some problem in my polycom captuer server . i finished i recording in the confrence the file was not make transcoding into mp4 file.
please how can solve the problem.
i used recording by MR on DMA 7000
I checked the transcoding template i had use MP4 but the transcoding processing has error.
note :- i use the transcoding template during the video record
please no tecnacal emplyee from polycom can you solve the trubleshoting.
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