When trying to upgrade VDM with RPRM from v. 8.2.x to 8.3 I get the warning (plz see the attachment) and then Error #2038.
The fresh rebuilding of VDM is used. DMA upgrade to ver. 6.2 is successful.
What can be the cause of fail?
I have seen an email internally with the same error and to my knowledge it was caused due a space issue.
Could you check endpoint upgrade packages on the RPRM and possibly delete these?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Thanks for the advice but it seems that space issue is not the case. I have repeated the installation with clearing the virtual disk config and initializing VD again. After reinstalling VDM and upgrading RPRM to v. 8.2 only four undeletable downloads of SW clients remained.
Unfortunately this didn't help...
I would suggest you to go through release note of VDM.
Long time ago i gone through the same and found some intersting facts about VDM version upgrades which i do not remeber unfortunatly...(