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LDAP users cannot login to CMAD

nayr27
Occasional Contributor

LDAP users cannot login to CMAD

Hi All,

 

We have problems right now with the CMA (v6.0) and LDAP integration, LDAP users can log-in to CMA thru web GUI with the AD Domain but they cant login to using CMAD. Can you guys help us on this? Thanks in advance....

Message 1 of 8
7 REPLIES 7
AlwaysLearning
Occasional Contributor

Re: LDAP users cannot login to CMAD

Sorry if i hijacked but I also have this issue too. CMAD tell me password Failed. Normal Local CMA user can log in

 

I m sure the password i keyed in was correct.

 

Mayb we both miss to setup some setting. 

 

 

Message 2 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: LDAP users cannot login to CMAD

Hello all,

welcome to the Polycom Community.

Make sure that the machine account for the directory is no locked out.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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Message 3 of 8
Bazzuck
Respected Contributor

Re: LDAP users cannot login to CMAD

Hi 

 

Did you configure all settings on "Enterprise directory" page?
Did you choose "Allow delegated authentication to enterprise directory server"?

 

 

Message 4 of 8
AlwaysLearning
Occasional Contributor

Re: LDAP users cannot login to CMAD

I did not enable "Allow delegated authentication to enterprise directory server"

 

From my understanding that setting is for single sign on authentication. Which i dont need

 

Please Correct me if i m wrong. 


@Bazzuck wrote:

Hi 

 

Did you configure all settings on "Enterprise directory" page?
Did you choose "Allow delegated authentication to enterprise directory server"?

 

 


 

Message 5 of 8
Bazzuck
Respected Contributor

Re: LDAP users cannot login to CMAD


by my experience you should configure it for CMAD authentication in AD.

Message 6 of 8
YashPal
Valued Contributor

Re: LDAP users cannot login to CMAD

make sure the account credencials you are trying to entering wheter its working for you or not Regards Yash Pal
BR
Yash
Message 7 of 8
yihhow
Occasional Advisor

Re: LDAP users cannot login to CMAD

i also having the same issue once i upgrade my cma to ver 6 , my cma was able to join domain , but not able to login using AD username and password .

 

Message 8 of 8