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No "add" Button at the endpoint monitor view

SteveS84
Occasional Visitor

No "add" Button at the endpoint monitor view

Hello!
Today I installed our CMA4000 and read the operations guide. But I can't find after the initial setup the add button to add a video endpoint. Only the Refresh button is available in the endpoint monitor view. Where is mein fault? Dynamic Registration works fine.
BR Steve
Message 1 of 3
2 REPLIES 2
simons
Polycom Employee

Re: No "add" Button at the endpoint monitor view

Make sure the user account you are using to log into the CMA has device admin role assocaited to it. The use windows IE to log in if you are still having trouble viewing the button. Lastly, upgrade you flash to the latest version.

 

S.

Message 2 of 3
TWerle
Visitor

Re: No "add" Button at the endpoint monitor view

You should never add endpoints manually, allways go to the endpoint itself and point the GK address to be your CMA server, then you should be able to see the EP in your list.

 

BTW, you can create a new role, SUPER-ADMIN, select all the options then assing that new role to your user, logoff, login and the button will be there at that point.

Message 3 of 3