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Part Number Mapping

SOLVED
mmoncrief
Occasional Contributor

Part Number Mapping

I'm trying to setup one provisioning server for the Trio 8800, RealPresence 500, and VVX 201 and was hoping someone knew what the product, model, or part number mapping was for each of them. I'm using UC v5.5.0.

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Part Number Mapping

Hello mmoncrief,

Just to elaborate:

 

  • A GroupSeries would look in the Root Directory for
    /rseries/info.txt, followed by /rseries/platform/current/release.sig and /rseries/platform/current/release.txt 

  • A VVX, SoundStation, SoundPoint or a Trio would look for
    {PartNumber}.sip.ld or sip.ld and the VVXLocalization and languages Sub Directory

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Part Number Mapping

Hello mmoncrief,

welcome to the Polycom Community.

I am not 100% sure what exactly you are planning as the GroupSeries is not provisioned like a phone but by all means you could setup one HTTP server and the phones or the GroupSeries could load their software from there.

 

There is no real need for Part Numbers as the Phones would always try to download their Part Number.LD files and the Group would search for a certain Sub Folder for the Software etc.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.


Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Part Number Mapping

Hello mmoncrief,

Just to elaborate:

 

  • A GroupSeries would look in the Root Directory for
    /rseries/info.txt, followed by /rseries/platform/current/release.sig and /rseries/platform/current/release.txt 

  • A VVX, SoundStation, SoundPoint or a Trio would look for
    {PartNumber}.sip.ld or sip.ld and the VVXLocalization and languages Sub Directory

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 3 of 3