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Part Number Mapping

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Part Number Mapping

I'm trying to setup one provisioning server for the Trio 8800, RealPresence 500, and VVX 201 and was hoping someone knew what the product, model, or part number mapping was for each of them. I'm using UC v5.5.0.

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Polycom Employee & Community Manager

Re: Part Number Mapping

Hello mmoncrief,

welcome to the Polycom Community.

I am not 100% sure what exactly you are planning as the GroupSeries is not provisioned like a phone but by all means you could setup one HTTP server and the phones or the GroupSeries could load their software from there.

 

There is no real need for Part Numbers as the Phones would always try to download their Part Number.LD files and the Group would search for a certain Sub Folder for the Software etc.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.


Best Regards

Steffen Baier

Polycom Global Services




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Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Polycom Employee & Community Manager

Re: Part Number Mapping

Hello mmoncrief,

Just to elaborate:

 

  • A GroupSeries would look in the Root Directory for
    /rseries/info.txt, followed by /rseries/platform/current/release.sig and /rseries/platform/current/release.txt 

  • A VVX, SoundStation, SoundPoint or a Trio would look for
    {PartNumber}.sip.ld or sip.ld and the VVXLocalization and languages Sub Directory

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
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