Polycom DMA External H.323 integration with Avaya Aura

Occasional Advisor

Polycom DMA External H.323 integration with Avaya Aura

Please does anyone have a recent document that describes the DMA External H.323 integration with Avaya Aura. Documents i have seen on the internet and with this community all refer to CMA and Avaya. I suppose there is something that addresses DMA specifially. 

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Polycom Employee

Re: Polycom DMA External H.323 integration with Avaya Aura

Hi,

 

The partnership between Avaya and Polycom ended about 4 years ago or so. Therefore no new documentation was been delievered. The CMA only integrated with Avaya using H323. For this reason, the Avaya Call MAnager (ACM) was used. The DMA can be integrated using either H323 or SIP. Generally we prefer the DMA to use SIP. This requires the Avaya Session Manager as part of the Avaya Aura platform.

 

If youwant to support only in-bound calls to the DMA, then no DMA configuration has to be done. All the configuration is done on the Avaya side. But, if you want to support out-bound calls from DMA to the Avaya, then you will need to create a DMA external SIP peer which is a SIP trunk to the Avaya. 

 

I can attach a doc I have which is a tad dated, but it may help.