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Polycom GAB services on RPD clients

Polycom GAB services on RPD clients

Hi All,

 

We have recently deployed RPRM at one of our customer site and customer want us to enable polycom GAB service for their RPD clients.is this feature supported for RPD clients?

 

RPD version-3.0.0.0

 

Regards

GC

Message 1 of 5
4 REPLIES 4
YashPal
Valued Contributor

Re: Polycom GAB services on RPD clients

As per my knowledge it's not possible in RPD,RPRM can show directory presence status but can not show GAB contacts.

 

Polycom team can better tell you about this.

 

BR

Yash Pal

BR
Yash
Message 2 of 5
Mike_v
Honored Contributor

Re: Polycom GAB services on RPD clients

Take a look at Quick Tips for Polycom® RealPresence® Desktop for Windows -> "Use the corporate directory" and "To add a contact from a corporate directory to your local address book".

 

It seems this is just your customer wants to get.

 

WBR,

Mike

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 3 of 5

Re: Polycom GAB services on RPD clients

Dear Mike,

 

Again i am thanks to you to address this,i had gone through the doc which you shared with me,i tried the same which you were suggested in post as well as in doc but there is no progress and the issue is still same 

 

Regards

GC

Message 4 of 5
simons
Polycom Employee

Re: Polycom GAB services on RPD clients

Guru,

 

RPM/D clients will not display the directory as an HDX would. In these soft clients, you have to search for a contact. There is a setting on the RPRM that will allow GAB entries to be searched by LDAP enabled soft clients. I have done this myself and verified it.

 

S.

Message 5 of 5