Polycom RSS 4000-backend system service not ready error

Occasional Visitor

Polycom RSS 4000-backend system service not ready error

I am facing error message that backend system service not ready error Polycom RSS 4000 system .

Actualy We forget the System web access Loging Password ,to recover the password we take telnet access of the system and reset the password.

 

after that we got web Access to the system but while accessing MANAGE RSS link and entering Login ID and password it gives error message that backend system services not ready.

due to above error we can't access the system setting.

 

Can you please help me.

Message 1 of 2
1 REPLY
Highlighted
Polycom Employee

Re: Polycom RSS 4000-backend system service not ready error

The good part is that you already know how to telnet to the system and you have already run the reset password command. 

 

There is another command I want you to run from a telnet session.

fscheck on

 

Once you have run that command run the reboot command. A file system check will be run as part of the reboot. If that fixes your problem, telnet to the system again and run

fscheck whenerror

 

That will reduce your boot time and run a file system check only when the system detects a file system error.

 

 

 

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 2 of 2