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Polycom RSS 4000

armando86vargas
Occasional Advisor

Polycom RSS 4000

Hello everybody,


I have a problem with a RSS 4000, this device has software version 8.5. When I want to manage access to the IP address https://XXXX/rss, insert the username and password and I get this error "The backend service is not ready, please try again later".

What could have caused this error?

 

rss salud.jpg

 

Message 1 of 3
2 REPLIES 2
PlcoSysEngineer
Advisor

Re: Polycom RSS 4000

What is happening when did you try to connect with Internet Explorer? :)

Message 2 of 3
armando86vargas
Occasional Advisor

Re: Polycom RSS 4000

The same error message.

I use Internet Explorer 8.

Message 3 of 3