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Polycom Web Suite licenses provisionning

Occasional Contributor

Polycom Web Suite licenses provisionning

Hi,

 

I'm trying to deploy the Web Suite solution but I have a problem in the license provisionning part. I have manage to add into my Web Suite Service Portal server the IP address of my Platform Director so by following the admin guide to create an instance and provide the license for the Service Portal Server. Because of a mistake, my Web Suite Service Portal could not connect to the Platform Director and now stuck, waiting for me to add manually the license (offline or online).

 

I would like to resynchronize the two servers so the Platform Director can give the license automatically, can not find a way to tell to the Web Suite Service Portal to try to reconnect to the server.

 

Is any way instead of starting from scratch the configuration of the Web Suite Service Portal server and add one more time the IP address of the Platform Director server.

 

Thanks in advance.

 

Regards,

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1 REPLY 1
Occasional Contributor

Re: Polycom Web Suite licenses provisionning

Hi,

 

Started from scratch. This post can be closed.

 

Thanks.

 

Best Regards,

Message 2 of 2