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- HP Community
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- Re: Provisioning Rules issue
Create an account on the HP Community to personalize your profile and ask a question
03-07-2018 07:13 AM
Hello all,
I have a problem with provisioning rules.
When i create a provisioning rule the status keep on "pending"
I delete the rule then i create again the same rule....same issue
The version of my RPRM is 10.1.0_87
Solved! Go to Solution.
Accepted Solutions
03-08-2018 05:30 AM
Hello @LaurentA,
welcome to the Polycom Community. A couple of questions:
- Is this a day one issue or has this only recently started ?
- Have you tried to reboot the RPRM ?
- Have you considered to upgrade to a currently supported Software like 10.3 ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-08-2018 05:30 AM
Hello @LaurentA,
welcome to the Polycom Community. A couple of questions:
- Is this a day one issue or has this only recently started ?
- Have you tried to reboot the RPRM ?
- Have you considered to upgrade to a currently supported Software like 10.3 ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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