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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-03-2014 09:57 PM

HP Recommended
I can not register my RMX 1500 on CMA4000.il gets me is that my rmx1500 offline.je want to point out that my rmx and cma are on the same network segment
2 REPLIES 2

‎03-03-2014 11:57 PM

HP Recommended

Hi Bejo...

you have to configure a site on your cma before adding the rmx system.

At this point your rmx, refering to your first posted image, is added to "internet/VPN" - which isn´t correct, based on your post.

Please have a look in the Polycom CMA Operations guide on how to configure sites on your cma system (here).

 

Cheers, Uwe

Check my blog at https://aitsc.de/blog
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‎03-04-2014 12:15 AM

HP Recommended

Hello Bejo,

welcome to the Polycom Community.

Please ensure in addition that the combination of software is listed as supported.

 

Your CMA is running 6.0.0 and your RMX is running 8.2.0 which I believe is not a supported combination.

 

You can always verify this by checking against the release notes of both products.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
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