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RMX configure with Public IP

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RMX configure with Public IP

Hi Associates,

 

I am associated in some of project where I need to configure RPX 1500 with public IP for video communication with external parties,they have brought network suppression license key for the same,can any one let me know the process how to get configure RMX with public IP

 

Thanks & Regards

GC

Message 1 of 7
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Mike_v
Honored Contributor

Re: RMX configure with Public IP

From RMX Admin's Guide:

 

• On the RealPresence Collaboration Server (RMX) 1500, up to two Network Services, one per LAN port, can be associated with each Media card.

 

So you have to add a network service for LAN 1.

 

WBR,

Mike

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld

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Message 7 of 7
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Re: RMX configure with Public IP

RMX version-8.1.7.35

Message 2 of 7
Mike_v
Honored Contributor

Re: RMX configure with Public IP

I guess they brought 'Network separation' license, not 'suppression', isn't it?

 

Take a look at RMX Admin's Guide -> Multiple Network Services, there you could find the detailed instructions.

 

WBR,

Mike

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 3 of 7

Re: RMX configure with Public IP

Hi Mike,

 

I had gone through the admin guide and found that we have to add some flag to get activate this feature on RMX and i did the same,however i has not got any option to configure public IP.

 

Can you please enlighten more on this topic/issue would be highly appreciated??

 

Please excuse for any typo mistake.

 

Regards

GC

Message 4 of 7
Mike_v
Honored Contributor

Re: RMX configure with Public IP

Did you activate Multiple Service license for your RMX?

Please check "Multiple Service" field in Administration -> System Information. If it is "False" then you have to activate the license >>> here <<< and then apply the received Key Code in Setup -> Product Activation -> Activation Key.

 

WBR,

Mike

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 5 of 7

Re: RMX configure with Public IP

Dear Mike,

 

First of all I would thanks to you to address my issue,I had gone through the system information setting on RMX as suggested by you and RMX shows mutiple services license true in information had also added mutiple services system flag in RMX just after to added that flag,I am able to add new tab for IP services. Is that tab to configure public IP which suppose to terminate over RMX LAN port 1

 

Please advice.

 

Regards

GC

Message 6 of 7
Mike_v
Honored Contributor

Re: RMX configure with Public IP

From RMX Admin's Guide:

 

• On the RealPresence Collaboration Server (RMX) 1500, up to two Network Services, one per LAN port, can be associated with each Media card.

 

So you have to add a network service for LAN 1.

 

WBR,

Mike

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld

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