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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi All,

 

We are doing RPRM upgrade to latest available version 10.6 and the upgrade is not completing.

 

Need an urgent help where our RPRM upgrade process is never ending and showing as " 

Upgrading RPRM, please wait..."  and we are waiting to complete but never ending.
 
And we found that there is an error in the while loading a class- "SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
 
And also attaching the screenshot for more information.
Need an urgent help to fix the same since our application is not accessible.
 
Thanks in Advance.
2 REPLIES 2
HP Recommended

Hello @dshashi ,

 

welcome to the Poly Community.


For urgent help please call support directly and quote EN-109882.


We are all volunteers here and may be unable to provide any form of help.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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That error message is expected and can be ignored.

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