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RPRM Upgrade from 8.4 to 10.3 - will the User passwords change?

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Occasional Advisor

RPRM Upgrade from 8.4 to 10.3 - will the User passwords change?

Hi all,


Looked in the FAQ and KB, couldn't find an answer.

We're preparing the upgrade (incremental) from RPRM v8.4 to v10.3. v8.4 is currently running in Production, v10.3 - in the Lab. 

 

We have ~1,200 users in Production, for the video endpoints. Every endpoint has it's system name which is identical to User ID and password. Not secure at all, but being a completely closed network with only a handful people accessing the RPRM, this is not a concern. v8.4 allows us to do this. It seems this is not the case with v10.3, which forbids passwords to be udentical to User ID's. We can live with that, probably, but my question is - what happens with already existing users during upgrade? Will their passwords be disabled? I'd like to avoid a situation where we have to re-configure 12 hundred of passwords and endpoints.

 

Thanks!

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Polycom Employee & Community Manager

Re: RPRM Upgrade from 8.4 to 10.3 - will the User passwords change?

Hello @Leprechaun,

welcome to the Polycom Community.

A quick test could be to use your Lab setup.

 

I ran this via a couple of people internally and they suggested you raise this with Polycom support.

 

A similar case was 1-8394951579 / IE-21974 where we could address the issue via a script.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Polycom Employee & Community Manager

Re: RPRM Upgrade from 8.4 to 10.3 - will the User passwords change?

Hello @Leprechaun,

welcome to the Polycom Community.

A quick test could be to use your Lab setup.

 

I ran this via a couple of people internally and they suggested you raise this with Polycom support.

 

A similar case was 1-8394951579 / IE-21974 where we could address the issue via a script.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Occasional Advisor

Re: RPRM Upgrade from 8.4 to 10.3 - will the User passwords change?

Will open a ticket with Support. Thanks.

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