We are having issue with Polycom RPRM 10.3.0 . Whenever any Polycom Trio comes for Provisioning on RPRM. Its showing endpoint name as MAC address and not showing name which is configured on Polycom Trio.
The system.name is a parameter on the Trio where you can specify the Name of the Trio in a configuration file.
The endpoint_name is a setting on RPRM itself and has no real relation to the system.name so you can either export your Endpoints, copy the system.name information name and overwrite the endpoint_name information with the system.name instead and re-import updating the information.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
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