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RSS 2000 4.0 video recording playback

Occasional Contributor

RSS 2000 4.0 video recording playback

We have changed some of our conf room over to Cisco SX20's. When a meeting is recorded and saved in the RSS 2000 the video is a lot smaller than recordings made with Polycom endpoints.


I can not find any setting that work on the endpoint or the RSS 2000 that resolves the  issue.


Anyone got any ideas?

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Polycom Employee & Community Manager

Re: RSS 2000 4.0 video recording playback

Hello wardr28,

welcome to the Polycom Community.

I am not sure I can follow you.


Are you talking about the overall file size or the actual resolution or what ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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