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RSS 2000 4.0 video recording playback

Occasional Contributor

RSS 2000 4.0 video recording playback

We have changed some of our conf room over to Cisco SX20's. When a meeting is recorded and saved in the RSS 2000 the video is a lot smaller than recordings made with Polycom endpoints.


I can not find any setting that work on the endpoint or the RSS 2000 that resolves the  issue.


Anyone got any ideas?

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Polycom Employee & Community Manager

Re: RSS 2000 4.0 video recording playback

Hello wardr28,

welcome to the Polycom Community.

I am not sure I can follow you.


Are you talking about the overall file size or the actual resolution or what ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Questions posted here do not follow Polycom’s SLA guidelines.
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

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