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RSS 2000 Backend Server Error

Frequent Visitor

RSS 2000 Backend Server Error

Hi,

I have a problem with my company's RSS 2000. When i try to enter RSS 2000 WebUI, I'm getting an error message as shown in the attachment. How can I fix it? Any idea?

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: RSS 2000 Backend Server Error

Hello ryetis,

I have moved both your posts to the right section.

 

The answer still is the same, please contact Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Frequent Visitor

Re: RSS 2000 Backend Server Error

I understood, but your answer didn't solve my problem. My supporter firm was closed and I am not getting maintain service or technical support. For this reason, I try to solve this problem myself. If you want to my device serial number or whatever you want, I can supply to you. On the other hand, if you supply me the rss 2000 CF Card image or ISO, I will be able to solve the problem...  

Message 3 of 4
Polycom Employee & Community Manager

Re: RSS 2000 Backend Server Error

Hello ryetis,

 

You can always contact Polycom support directly and they can either offer your various service options or a Pay Per Incident / PPI Ticket.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4