Plantronics + Polycom. Now together as Poly Logo

RSS 4000 disk is full

Occasional Visitor

RSS 4000 disk is full

Hello.

We have got Polycom RSS 4000. We used it for a while. Recently we recieved a warning: Media space usage higher 95%. 

df says:

Total Space: 937GB (937883MB)
Used Space: 895GB (895010MB)
Free Space: 42GB (42873MB)
Usage Percentage: 95.43%

===

We deleted almost all videos from arhieves, but warning is still there, numbers in df stays almost the same and RSS 4000 doesnt record any video. 

 

How to free space?

 

Message 1 of 5
4 REPLIES 4
Polycom Employee

Re: RSS 4000 disk is full

I realize that this is a very old post but I wanted to take the opportunity to explain how the RSS 4000 frees up disk space.

 

When you have recordings that you no longer need and delete them from the GUI they are moved out of their normal folder to a trash folder. The trash folder is purged once every 24 hours. The timer for that 24 our purge clock starts when the RSS 4000 is booted. For example, let's say your system was booted at 8:00 am. At 10:00 am you delete some recordings. You will  not notice a reduction in used disk space until the purge runs at 8:00 am the next day. If you reboot the RSS the timer will be reset. In the example I used let's say that you reboot the system at 5:00 pm after deleteing the files at 10:00 am. Now, instead of the trash folder being purged at 8:00 am the next morning it won't be purged until 5:00 pm the next afternoon.

 

 

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 2 of 5
Highlighted
Occasional Visitor

Re: RSS 4000 disk is full

<p>are there any other ways to empty the trash folders except automatic deleting at the next start of the system??<p>

Message 3 of 5
Polycom Employee

Re: RSS 4000 disk is full

Yes, the trash folder(s) can be deleted out of cycle but it requires shell access.

 

I also need to clear up your statement about "deleting at the next start of the system". That's not how it works. When the system starts up a timer is set for 24 hours. When the timer expires the trash folders will be cleared. They aren't cleared at startup. So, if you have a space issue and keep rebooting the system to try and free up space all you are doing is delaying the time when the deletion takes place.

 

 

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 4 of 5
Occasional Visitor

Re: RSS 4000 disk is full

What are the shell commands?

Message 5 of 5