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- HP Community
- Poly Video Conferencing
- Collaboration & Conferencing Platforms
- Re: RSS 4000 setup
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06-27-2013 06:57 PM
Hi,
A few things,
- Is it safe to use the power button on the front panel to shutdown while the RSS 4000 is running idle without doing this from the web interface ?
- How do i perform a factory restore if i do not know the ip address ? During initial login, i changed the IP setting to DHCP. The system restarted and i do not know what the new ip is. The network administrator was supplied with the MAC but is unable to see the device on the network.
- Any tips to performing a successful DHCP configuration please?
Much appreciated !
Solved! Go to Solution.
Accepted Solutions
06-28-2013 12:28 AM
Hello
You can change the IP address via Console connection:
1) Connect your computer to the RS-232 port of the Polycom RSS 4000
system (115200, 8 bits).
default password POLYCOM
2) Change the IP address using the command:
set lan1 ip {dhcp | static <ip > netmask <mask > gw <gateway > }
I think, use the power button to shut down it's not safe, because you may have problem with RAID controller after that.
Regards
06-28-2013 12:28 AM
Hello
You can change the IP address via Console connection:
1) Connect your computer to the RS-232 port of the Polycom RSS 4000
system (115200, 8 bits).
default password POLYCOM
2) Change the IP address using the command:
set lan1 ip {dhcp | static <ip > netmask <mask > gw <gateway > }
I think, use the power button to shut down it's not safe, because you may have problem with RAID controller after that.
Regards
06-28-2013 10:35 AM
I connected a personal router to it and discovered it still has the default IP address. After a few tries, i was able to get into the ip settings.
System was activated with keycode and restarted. I discovered it picked up a new ip from the router. Now that ive confirmed the dhcp is active.... i will shutdown and plug it on to the office network and power on. Since there is no visual interface, how will i know what the ip is on the office network ? Will have to check the network administrator i suppose...
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