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RSS2000 problem with admin's password

SkySurfer
Occasional Advisor

RSS2000 problem with admin's password

Hello!

When i try login via web interface on our RSS 2000, i receive message "username or password error, please try again". I tried reset administrator's password to default via telnet interface, i typed the command "reset password" and received a message "Password has been successfuly reset". But when I try login with default login "Administrator" and password "polycom" i receive error message again. Are there any other methods to log into the system?

 

I will be grateful for any help.

 

Regards, Nikolay

Message 1 of 3
2 REPLIES 2
Mike_v
Honored Contributor

Re: RSS2000 problem with admin's password

Nikolai,

 

Try to use 'administrator:polycom' with a low case or 'POLYCOM:POLYCOM'.

WBR,
Mike
--------------------------------------------
“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 2 of 3
SkySurfer
Occasional Advisor

Re: RSS2000 problem with admin's password

Mike,

 

Tried administrator:polycom and polycom:polycom in different cases.
In any case, getting an error

Message 3 of 3