Plantronics + Polycom. Now together as Poly Logo

Resource Manager DHCP discovery for Endpoints

SOLVED
Polycom Employee & Community Manager

Re: Resource Manager DHCP discovery for Endpoints

Hello @geirisaem,

 

Did you check the FAQ I posted ?

 

Possible Reason 3:

Wrong Username or Password on the Phone end.

Please ensure that the apps.statePolling.username or apps.statePolling.password on the phone end Settings > Applications > Phone State Polling has not changed from test.



Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 11 of 13
Highlighted
Occasional Advisor

Re: Resource Manager DHCP discovery for Endpoints

it's working now. But the password field is still blank because I don't know the default password.

Message 12 of 13
Highlighted
Polycom Employee & Community Manager

Re: Resource Manager DHCP discovery for Endpoints

as documented in the FAQ do not change the password from the default password test

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 13 of 13