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[Software] Polycom RPRM 10.2 released

Polycom Employee & Community Manager

[Software] Polycom RPRM 10.2 released

Hello all,


we have released the RPRM 10.2 update.


What’s New in Release 10.2.0

Polycom® RealPresence® Resource Manager 10.2.0 includes the features and functionality of previous releases and includes the following new features:

  • Video Endpoint and Audio Phones License Enhancement (Non-Polycom® RealPresence Clariti™)
  • Filter Enhancements
  • Support for User Defined Attributes in CSV File
  • Assign Auto-Added Phones to Default Endpoint Groups
  • Support for More Phone Configuration Profiles
  • Phone Software Updates Enhancements
  • Support for Uploading Phone Configuration Files
  • Support for Updating Endpoint Model Definition
  • Disk Space Usage Notice for Phone Software Updates and Resource Files
  • Support for New Devices
  • Polycom® Concierge No Longer Supported
Please be aware:

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Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.