Plantronics + Polycom. Now together as Poly Logo

Variable for Reg2.Address

SOLVED
JamiePeers
Occasional Contributor

Variable for Reg2.Address

We looking at rolling out the Trio-Teams-RealConnect-Line2-unregistered-Template as a profile deployment to over 100 devices (Combination of Trio 8500 & 8800 model devices).

 

However as the attribute reg.2.address needs to be unique, is there anyway to input a variable rather than requiring a profile per each device?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Variable for Reg2.Address

Hello @JamiePeers 

 

the "Importing all phones via a CSV File" section of the above FAQ shows an example. As long as the CSV file contains the minimum required details aka the mac_address as a column you can just import a single configuration parameter aka reg.2.address.

 

Best regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Variable for Reg2.Address

Hello @JamiePeers ,

 

Welcome back to the Poly Community.


From our Voice FAQ:

 

Dec 06, 2017 Question: Is there an FAQ for RealPresence Resource Manager RPRM to provision Poly or Troubleshoot phones?

Resolution: Please check => here <=

 

Simply create a CSV file and RPRM will do the rest for you.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
JamiePeers
Occasional Contributor

Re: Variable for Reg2.Address

Hi Steffen,

 

Thanks for the prompt reply.

 

For clarity, in terms of the CSV file you are referring to - is this uploaded directly into the profile configuration using the Resource File option against the Reg2.Address Attribute (see attached screenshot). If this is the case what data needs to be included in the CSV?

 

Alternatively does this need to be a separate configuration profile per device?

 

Many thanks,

 

Jamie Peers

SteffenBaierUK
Polycom Employee & Community Manager

Re: Variable for Reg2.Address

Hello @JamiePeers 

 

the "Importing all phones via a CSV File" section of the above FAQ shows an example. As long as the CSV file contains the minimum required details aka the mac_address as a column you can just import a single configuration parameter aka reg.2.address.

 

Best regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 5
JamiePeers
Occasional Contributor

Re: Variable for Reg2.Address

Thanks Steffen.

 

I can confirm that the advised changes were made via a CSV uploaded to the PDSM-E console and these successfully applied to the targeted devices.

 

Thanks for your help.

Message 5 of 5