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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
 
6 REPLIES 6
HP Recommended

At Polycom we are continually striving to enhance your experience in using and managing the Polycom RealPresence Platform software solutions.  We are excited to introduce RealPresence Licensing Center, a new set of software licensing tools designed to support the RealPresence Platform. The RealPresence Licensing Center brings you better Self-Service features and greater operational efficiencies through on-demand, secure, centralized management and control of your Account, Account Members, Software, Licenses, Activations and Upgrades.

HP Recommended

View common FAQs and other resources in the Polycom Knowledge Base. Refer to 

Where to Find Information and Resources for RealPresence Licensing Center Support (17831)

HP Recommended

Dear Polycom

I have completed a trial period for your video link system.

RPDMac-release_3.3_50871-2dmg

 

I now want to purchase.

Can you please give me an appropriate license etc,.?

 

I cannot find the appropriate location on your website, and my Polycom Desktop does not seem to give me an appropriate link, simply asking me for a license number after trial has expired.

 

I wish to teleconference later this am, so this is urgent.

Yours Sincerely,

Dr Timothy Jackson

HP Recommended

We would like to purchase new license keys for our Polycom HDX 8000.  I have tried several phone numbers and chats, but can't find the place to find pricing or purchase the license keys.  Thank you.

HP Recommended

Hello Richland,

welcome to the Polycom Community.

Polycom does not directly sell to end customers and you need to select a reseller locally to your geographical location => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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and just as important, how to gain access to it. ive recently bought a dma vmr, but can't seem to activate the license key as i don't have access to the Licensing center.

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