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Wi-fi.. Polycom RPD_RMX 4000

Occasional Visitor

Wi-fi.. Polycom RPD_RMX 4000

Need Suggestion.


We have customer who need to have a video conference setup on Wi-Fi. We tested the Polycom RPD but the issue is that the customer unable to dial in but we are able to dial to the customer from bridge (Polycom RMX 4000)

I am 100 % sure the issue is NAT / Wi-Fi as when we tested the application using Public IP it works fine always.


Please Guide


Laptop with WI-fi <------> Polycom VBP <-------- > Polycom CMA 5000 <--------------> Polycom RMX 4000

Message 1 of 2
Polycom Employee

Re: Wi-fi.. Polycom RPD_RMX 4000

As far as the Polycom infrastructure is concerned, it makes no difference if the network connection is over a wired connection or wireless. One thing I would check is if the subnet that encompasses the wireless network is included in one of the CMA sites. If it isn't it would be considered an Internet/VPN call and most likely be routed through the VBP.

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 2 of 2