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cma 5000 and wannacry


cma 5000 and wannacry

We use cma 5000 sw 6.2.7

Is the product affected with wannacry virus?

need install security update for windows 2003?

how do it?

Message 1 of 3
Polycom Employee & Community Manager

Re: cma 5000 and wannacry

Hello cvolo4yzhka,

welcome back to the Polycom Community.

The CMA is no longer supported so there is nothing we can do on this end.


I suggest you work with a Polycom reseller to upgrade to RPRM instead.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 3

Re: cma 5000 and wannacry

how I may  install update manually?

Message 3 of 3