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encrypted calls

SOLVED
Occasional Advisor

encrypted calls

Hello.
I have a difficulty to make encrypted call history.
We use the following architectures. DMA (v 6.0.2build_11), ResourceManager (8.3.0.0), RMX 2000 (7.8.0.246), CODECs HDX 6000 and 7000 (v3.1.2-35267).

I am not able to make the encrypted call. With some settings the call can not be completed and other the connection is established but is not encrypted.

I appreciate the help ...

Message 1 of 6
5 REPLIES 5
Valued Contributor

Re: encrypted calls

You are facing issue with point to point call or calling any MCU meeting id

 

Was this thing working earlier?

 

BR

Yash

BR
Yash
Message 2 of 6
Occasional Advisor

Re: encrypted calls

I'm trying to connect to RMX 2000.

Message 3 of 6
Polycom Employee & Community Manager

Re: encrypted calls

Hello Saulo Correa,

welcome to the Polycom Community.

Where are the End Points located that have issues connected as an encrypted call ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




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Message 4 of 6
Highlighted
Occasional Advisor

Re: encrypted calls

Hello ..
The question that the difficulty was given a Flag that was not standard for encryption.

Thank you in support.

Message 5 of 6
Occasional Advisor

Re: encrypted calls

What was changed so that they make encrypted calls with H.323 protocol is:

1 - Set the profile in encryption RMX in "When possible"
2 - Position the encryption codec profile in "When possible"
3- Check if the encryption flag is enabled in RMX, see manual which is best for your situation.

 

 

Thank you.

Message 6 of 6