I have a difficulty to make encrypted call history.
We use the following architectures. DMA (v 6.0.2build_11), ResourceManager (126.96.36.199), RMX 2000 (188.8.131.52), CODECs HDX 6000 and 7000 (v3.1.2-35267).
I am not able to make the encrypted call. With some settings the call can not be completed and other the connection is established but is not encrypted.
I appreciate the help ...
Solved! Go to Solution.
Hello Saulo Correa,
welcome to the Polycom Community.
Where are the End Points located that have issues connected as an encrypted call ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
What was changed so that they make encrypted calls with H.323 protocol is:
1 - Set the profile in encryption RMX in "When possible"
2 - Position the encryption codec profile in "When possible"
3- Check if the encryption flag is enabled in RMX, see manual which is best for your situation.