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encrypted calls

Occasional Advisor

encrypted calls

I have a difficulty to make encrypted call history.
We use the following architectures. DMA (v 6.0.2build_11), ResourceManager (, RMX 2000 (, CODECs HDX 6000 and 7000 (v3.1.2-35267).

I am not able to make the encrypted call. With some settings the call can not be completed and other the connection is established but is not encrypted.

I appreciate the help ...

Message 1 of 6
Valued Contributor

Re: encrypted calls

You are facing issue with point to point call or calling any MCU meeting id


Was this thing working earlier?




Message 2 of 6
Occasional Advisor

Re: encrypted calls

I'm trying to connect to RMX 2000.

Message 3 of 6
Polycom Employee & Community Manager

Re: encrypted calls

Hello Saulo Correa,

welcome to the Polycom Community.

Where are the End Points located that have issues connected as an encrypted call ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 4 of 6
Occasional Advisor

Re: encrypted calls

Hello ..
The question that the difficulty was given a Flag that was not standard for encryption.

Thank you in support.

Message 5 of 6
Occasional Advisor

Re: encrypted calls

What was changed so that they make encrypted calls with H.323 protocol is:

1 - Set the profile in encryption RMX in "When possible"
2 - Position the encryption codec profile in "When possible"
3- Check if the encryption flag is enabled in RMX, see manual which is best for your situation.



Thank you.

Message 6 of 6